Free Canadian Shipping on Orders over $50
Sales Policies
Shipping Policy
FREE CANADIAN SHIPPING ON ORDERS OVER $50
FREE USA SHIPPING ON ORDERS OVER $150
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Turnaround Time (from purchase to shipping)
Made-to-order purchases: 1-2 weeks
Wholesale purchases: 3-5 weeks
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Shipping Prices
Standard post (no tracking): $4 within Canada, $8 to the USA*
Express post with tracking: $20 within Canada; $30 International
All orders ship from Ontario, Canada via Canada Post
*International customers may be subject to duties or tariffs beyond my control
Return Policy
I like to think of my jewelry as little treasures, meant to bring joy wherever they go! For hygienic reasons, I'm not able to accept returns at this time, but if you have any questions or concerns, I'm always happy to help—just reach out!
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If, in a rare twist of fate, your jewelry experiences an unexpected oopsie and breaks due to a hidden flaw, don’t worry! Get in touch, and we’ll be happy to chat about a refund or exchange to make things right. 💖
Product Care & Info
All Joy Creations jewelry is hypoallergenic—free from lead and nickel! Need metal-free? I’ve got plastic hooks too!
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Polymer clay is waterproof and durable (but not indestructible!). Extreme heat or cold can make it more fragile, so handle with care. But don’t worry—if they take an accidental shower, they’ll probably be just fine! 😉
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Each piece is handmade with love, so you might spot tiny bubbles or fingerprints—little marks of its uniqueness! I do my best to capture true colors, but screens can be tricky, so expect slight variations.
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Got questions or need more photos? Just reach out to Kendra! 😊
